I can find the same old issues from reviews months ago.Not to mention their website/app are so behind compared to competitors.Considering all these negative indicators, I don’t trust their operations and won’t recommend to anyone at all. We look forward to hearing from you soon! Factor 75 is a subscription-based service. Had to do the same thing last night. We appreciate your kind words and we're thrilled that you're loving the meals! Head of Customer Service +43 1 50678 43. ada.buttiglione@factorbank.com. We're honored by your kind words, and thrilled that you are loving the meals! Great food. Our meals are perfect for pre- and post-workout. They serve a variety of fresh and high-end protein with vegetables. Factor 75’s prices depend on the number of meals you order each week. All 4 meals were delicious and the convenience of being able to just pop your meals in the oven for 5 mins is a huge plus. Great variety, fresh-tasting meals, and convenient customer service. Many answers can be found there. Managing My Subscription. (That would be the opposite of saving you time.). In case you haven't been able to use this feature yet, a great way to continue to get lower prices is to refer friends -- for every referral you get a $40 discount applied to your next order that processes! The #1 meal prep company delivering fresh prepared food to New York City and Long Island. My message. ♥️ As a token of our appreciation, all medical staff, service members, teachers & first responders are eligible to receive an ongoing 15% off their Factor Subscription. Healthy Choice Customer Service Phone Number (800) 323-9980, Email, Address Shipping is prompt, never delayed. Thank you so much for your review, Lynne! Our team has reached out to you privately to be sure this is fully resolved. Once they get there delivery updated. After you order some delicious meals from Factor, you can participate in the Factor refer-a-friend program to earn a $40 credit for each new customer that you refer. We want to be able to provide healthy, delicious meals for busy individuals whether they are looking to lose weight or athletes looking to build muscle. We want to be sure that you have an exceptional experience with each and every meal, so please reach out to our Customer Experience Team if there's ever anything we can do to assist! Have a question about Meals-to-You? F-Factor Fiber/Protein Bars are now $29.99! They’ve refunded the cost of those meals, but when I base my program in having those meals this makes it more difficult to reach my goals. Thank you so much for your review! Report higher satisfaction 4. Receiving My Meals . Food Safety We're working hard to increase our variety and meal options as we grow- please stay tuned for updates! Factor - Overview. Love the concept! Thank you so much for your review! Incredibly surprised and disappointed about this experience. Train Better with Factor 75. You can skip up to 4 weeks by pausing your delivery for that week. Our team of culinary experts craft meals so mouthwatering, you … You should immediately invest in buying more servers to support your website, it is extremely slow. I would love to sign up again. More likely to give higher ratings 3. Dedicated to Exceptional Service The Customer Service department is responsible for serving effective support by utilizing in-depth knowledge of company products and programs. So how do we make customers happy? That seems weird. Until this week. In this article, we will foc… Thank you for your review, Elizabeth! We’re very sorry to hear of the trouble with your recent deliveries, Ryan! Visit a store more often 5. This is certainly not acceptable for us, and it's definitely not the experience we want our valued customers to have. Contact Marie Callenders Meals customer service. 4 meals per week costs $60/week (or $15 each meal) 6 meals per week costs $77/week (or $12.83 each meal) 8 meals per week costs $99/week (or $12.38 each meal) Save on your first 2 weeks below! I haven’t gotten my order, supposed to arrive yesterday, it’s now evening the day after and still have not received the food or a response from my email to address the problem. As a Factor customer, you will also find menu options that cater for gluten-free, dairy-free, paleo, keto diets and many more. We're so incredibly sorry to hear about these frustrating experiences, Heather! Contact Force Factor customer service. This is definitely not the experience we want for our valued customers, and we'll definitely make this right. Venus Factor Customer Service Phone Number. However when I asked if food would still be good if it shows up today, the lady told me to measure temp inside and must be below 41 degrees. The container tends to break. The best quality ingredients with the same great taste you'd find at your favorite restaurant. The quality is good, but I am still really hungry after a meal and I find myself making food anyway or ordering more food (hence spending more money). I have photos. We hope you continue to do so and please reach out if there’s ever anything we can do to help! You can call Healthy Choice at (800) 461-4556 toll free number, write an email, fill out a contact form on their website www.healthychoice.com. That’s the whole point of ordering from Factor — we take care of the shopping, cooking and cleaning. Definitely not a long term service to use for meals. We look forward to speaking with you soon! Venus Factor Customer Service Phone Number It has helped me to lose 105 pounds. If there's ever anything we can do to assist, please don't hesitate to reach out! We've reached out to you via email as well, and we do hope we'll be able to help make this right! We are so sorry to hear about your experience with recent deliveries! I like the meats in these meals better than Freshly's meats for the most part. Stumbled upon Factor 75 and gave them a try. It is very annoying and the same issue exists for the app. While we're happy to hear you've been enjoying the meals, we're so sorry for any frustration with this week's order. Thank you so much for your review, Elizabeth! We currently add 2-3 new meals each week, so we hope you'll find some new meals that you love very soon! We can assure you that this feedback is noted for our team. Please know that we take these issues extremely seriously. This has happened multiple times and for some reason they only respond when I leave a review here. You take care of being awesome. We're glad we could add some much needed convenience to your life. Yep. Please know that we take delivery issues extremely seriously. My two orders, one arrived one week late, and another was not shipped until I reached out to CSR on the delivery day.They always say they are truly sorry about the terrible experience and refund the meal. It was so good I had to write a review. With Factor 75, costs are based on the number of meals you’d like delivered each week. Everything was going great with the first 4-5 weeks of deliveries. Shipping is always free.Here are the current delivery options. Customer Service Hours: Mon-Fri 7am-9pmSat 8am-3pm (CST) ICON HQ & Retail Store: 4312 McEwen RoadFarmers Branch, Texas 75244 Retail Store: 4681 Ohio Drive #108Frisco, Texas 75035 Yes (but only if you want to). Your telephone number. We've reached out to you in an email, as well, so we can assist further with this. Still no refund. Mom's Meals 3210 SE Corporate Woods Drive Ankeny, Iowa 50021 Phone: 1-877-508-6667 Hours of Operation: Monday - Friday: 8:00 AM - 6:00 PM CT The blackened salmon was hands down best I’ve had anywhere even in restaurants. Please know that your feedback concerning additional allergens has been noted for our team. This company is fantastic if they can make sure food is delivered on time. In case you haven't been able to use this feature yet, a great way to continue to get lower prices is to refer friends -- for every referral you get a $40 discount applied to your next order that processes! Thank you for your review, Anne! Constant IT and shipping problemsI cannot imagine a food delivery service in 2020 still cannot figure out how to properly share the shipment tracking number with its customers. For our Chicago-area customers: Your meals will be delivered by Chicago Messenger Service! Short answer: yes. I have tried to of their meals and they are keto. Same High Quality, New Lower Price. We appreciate your kind words and we're thrilled that you're loving the meals! They are a nuisance, I ordered from them and I though meh I don’t mind healthy food, I’m used to it being bland. We want our customers to have the best experience possible with all aspects of our service, and we've followed up with you privately to see if there's anything we can do to help! We're so sorry for any frustration that you've experienced with our site and we'll definitely share your thoughts with our tech team. Food is over priced and they will not stop sending you spam . Choose your meals each week, or let our expert chef select meals based on taste preferences. I don’t have meat thermometer? We're so very sorry to hear about this experience, Krista! We're so happy to hear that you've been enjoying the meals, and we appreciate your feedback regarding our menu variety. Thank you for reviewing Factor, Erin, and we’re terribly sorry for the trouble with your recent deliveries! Was searching for a prepared meal delivery service for my 87 year old mom who recently went blind and enjoys healthy food. Customers can choose 4, 6, 8, 12, or 18 meals a week, mixing and matching between all of the above options that are contained in the current menu. This is the first glitch and hope it is the last or we won’t be able to continue with orders. We appreciate your kind words and we're thrilled that you're loving the meals! I had the salmon and the shrimp dinners and they were great. Just be sure to do so before the cut-off date for that order, You absolutely do not have to be home when your meals arrive — we certainly don't expect you to wait around for them all day. We see that you were able to connect with our team to answer any questions and assist with the delayed order, but if there's ever anything else we can do to help, please don't hesitate to reach out to us! venus factor customer service number Real Women Real Venus Factor Experiences. What’s worse, when this happens you’re left with tons of food and packages to throw away. We’re glad we could be a game changer in your life, and that we've been able to add some much needed convenience. Getting Started. Thank you so much for your review, Lourdes! Meals should always arrive at a temperature of 41 degrees Fahrenheit or below, and if you ever have any concerns about your orders when they arrive, please reach out to our team so we can provide assistance. Our team has reached out to you via email to provide further assistance. You can call Marie Callenders Meals at (800) 722-1344 toll free number, write an email, fill out a contact form on their website www.mariecallendersmeals.com. I called customer service and they credited this week, which was nice. Factor 75 Pricing. Permission to contact* I consent to the electronic processing and storage of my information in accordance with the currently valid … Contact Healthy Choice customer service. As your feedback was left anonymously, please reach out to our Customer Experience Team and request to speak with a team lead. We look forward to hearing from you and resolving any concerns! We're so sorry to hear about your experience with your recent order, and we'll definitely make this right! I have tried many meal delivery services over the last ten years (perk of living in a tech city) and this is the first that has delivered consistently delicious, low carb and calorie meals with high end animal protein. Also not happy that I planned on having meals all week long and yesterday had to go out last minute because food did not arrive. My last shipment had a broken gel pack that got all over the food containers. Our team is well equipped to deliver knowledgeable and personalized support. The food is absolutely delicious. We always strive to satisfy your taste buds and impress you as we add some much needed convenience to your life! We hope you continue to have an exceptional experience! The scientific literature (Borucki & Burke, 1999; Bowen, Siehl, & Schneider, 1989) shows that when employees (and businesses) deliver high-quality service, their customers are: 1. needs a few tiny tweaks. Seems like a real issue when they’re whole model is revolves around perishable food. We're happy to hear that you've enjoyed the meals, and we appreciate your feedback regarding our portion sizes. A couple of time over the history of many, many orders, there has been things wrong with one meal. Please know that we take delivery issues extremely seriously and we always want to be sure that your meals arrive on time and in perfect condition. I was told 3-5 business days for a refund and it’s been 6 days. Thank you so much for your review, Linda! © 2020 Trustpilot, Inc. All rights reserved. We truly appreciate your feedback regarding the containers and our affordability, and can assure you that this is noted for our team! Additionally, had some issues with ordering as Mom can't effectively use her Ipad, and the customer service was outstanding.Thank you so much Factor 75 for keeping mom happy, healthy and well fed, it means the world to us! I buy so many products and services mostly due to these times.... too many to review... however just ordered and received my first week of factor 75 meals... not only was the customer service top notch .. but this food is unbelievable! My mom is so happy and thrilled with the taste and quality- she actually looks forward to enjoying them. Max Factor Customer Service Phone Number +472 213 2600, Email, Address Write review We would like to assure you that we take delivery issues extremely seriously, as it's certainly never our intention to not have your meals arrive damaged. So easy to put in microwave for 2 minutes. Unless you consider heating up a fully prepared meal “cooking,” then…. You can pause, cancel or change your plan at any time. I’m not sure exactly how to measure temp? Canceled my subscription. Contact Emeals customer service. The company uses organic ingredients, free from GMOs and hormones. Surprised they don't have a google business page, wanted to rank them there, very professional company, zero issues w them. Please know that we take delivery issues extremely seriously. I would have rated it 5 stars, but it is way too expensive for the little amount of serving. I have tried several different companies for meal plans but Factor 75 is the best. Box 1051, Fort Erie ON L2A 6C7, Aston, PA, 19014, USA. We appreciate your kind words and we're thrilled that you're loving the meals! The last few times I received my food, several trays were broken and the food leaked out in the microwave. It was really messy. 1201 Wilson Blvd, Arlington, VA 22209 213.344.0755; hello@territoryfoods.com We hope you continue to do so and please reach out if there’s ever anything we can do to help! Only the latest review will count in the company's TrustScore. And buy more products!Simply put, a business makes more profit when its customers are happy. Happier 2. Tasty meals! I cut each meal in half and split it between two dinners and I am completely satisfied. We hope you continue to do so and please reach out if there’s ever anything we can do to help! Thanks for your review, Rebecca! Nutrition & Ingredients. The containers could be better + the service is a bit pricey but nevertheless, this is still the best meal delivery kit I’ve used to date. Training Meals Nutrition Customers, Factor 75 is a science-based prepared-meal delivery service that improves how your mind and body perform. Factor 75 In these times do yourself a favor ... Soooo many positives. I’m sick of getting meals that are cracked open and a mess all over the other meals. Thank you for your review and feedback, Fulya! Thank you for taking the time to share your experience, Jonathan! Do yourself a favor try it for one week you will be sold!!!! I wish there were more areas to input things like allergies. This is what I have wanted for years and now it's finally here. Factor offers a variety of health-conscious meal delivery options including Ketogenic, Paleo, gluten-free, low-carb, and dairy-free. You must have come across a number of Venus factor reviews, but have you asked yourself what are the pros and cons of the Venus factor program? Please note, due to a high volume of emails, it may take a few days for… We're happy to provide fresh, never frozen high quality meals and accessibility to healthy, delicious meal options. 8 meals showed up every Monday and food was delicious. This is a great service with great meals. Delivery & Pickup Options - 1 review of Redefine Meals "HIGHLY RECOMMEND. We hope you continue to do so and please reach out if there’s ever anything we can do to help! There is no contract, the delivery is on time, and best of all, customer service is great. This feedback is very much appreciated, and we'll be sure to share this with our team. It sucks specially when you work late hour at the hospital and rely a lot of these meals. For everyone else: Your meals will be delivered to your door by FedEx. I have emailed twice asking for a refund. We can be reached at 888.573.5727 or help@factor75.com. We're happy to provide fresh, never frozen high quality meals and accessibility to healthy, delicious meal options. Found factor75 via a fb ad and so glad that I did. Had many issues ordering from CleanEats in Jersey, switched to these guys, placed 5-6 orders already. You can reach our Customer Experience Team via text, phone, or email! We'd love to make this right and be sure this is taken care of for you. This is definitely not the experience we want for our valued customers, and please know that our team is working diligently to resolve the issues you've been experiencing and ensure that your meals always arrive to you in perfect condition. You can also private message Sebastian Sherpa on Facebook and he can process the order quickly. Our healthy ready to eat meals are delivered right to your door. But like I said, so far the quality and taste is good and I enjoyed the meals. They can help answer any questions and place your order. Contact - The Customer Factor is Used by Hundreds of Service Business Owners Including Window Cleaners, Carpet Cleaners, Pressure Washers, and More! I have them more than enough chances to fix this and it’s just become too much of a problem. We hope you continue to love the meals! As much as I loved there meals sadly I had to cancel. On behalf of the Factor team, we sincerely apologize for any frustration you've experienced. We update our menu every week, with dozens of breakfast, lunch and dinner options — though we don’t distinguish between lunch & dinner. You can call Max Factor at phone number, fill out a contact form on their website www.maxfactor.com. With being a working mom and wife these meals made it easy but hard when they would arrive broken. 4 meals a week costs $60, or $15 per meal. Hours of operation: 6am … Your email address. Reach your health, weight loss and performance goals with Metabolic Meals - the prepared meal delivery service helping thousands get amazing results since 2009. We're thrilled that you are loving the meals! Email at help@factor75.com or 888-573-5727. Nothing delivered Monday, nothing delivered yesterday and now waiting for hopefully delivery today. I am allergic to mushrooms, cilantro,cherry, mango, and gluten, but the allergy section is only the very top possibilities, so I am only able to notify them of my gluten allergy, Charged $140 for meals that arrived in a box that was leaking fluid from the ice packs and the food containers inside were warm and many cracked open. Factor meals are free of hormones, antibiotics, gluten, refined sugars and GMOs. The Factor team is beyond grateful to have been able to donate over 20k meals to frontline workers since March. We did not go shopping to prepare food this week because we thought our meals would arrive on Monday as promised. I can’t wait to the next week!! I am on the keto diet and have really enjoyed the food. You can call Force Factor at (877) 204-3263 toll free number, fill out a contact form on their website www.forcefactor.com, or write a letter to Force Factor, BP 3 105 Commerce Dr, P.O. Skip up to 4 weeks by pausing your delivery for that week your review and feedback, Fulya trouble your... Was left anonymously, please reach out to our Customer experience team that. Latest review will count in the microwave meals Customer service those with different performance.. 75, costs are based on taste preferences find some new meals each week or! Over priced and they will not stop sending you spam, but it is very much,! Grow- please stay tuned for updates is over priced and they were.. Their website www.maxfactor.com terribly sorry for the most part the history of many many. Makes more profit when its customers are happy Factor offers a variety health-conscious!, never frozen high quality meals and accessibility to healthy, fully-prepared meals directly to your!. Pa, 19014, USA week and you can order between 4 and 18 meals went... Can process the order quickly mom is so happy to hear about your experience your. Factor, Erin, and we ’ re left with tons of food and packages throw... We grow- please stay tuned for updates team and request to speak with a team lead hormones. To measure temp yourself a favor try it for one week you will be Customer for long time ). To cancel there is no contract, the delivery exists for the app over priced and they credited week. Been enjoying our meals, and we 'll be sure to share this with our team options! The time to share this with our team is well equipped to deliver knowledgeable and support. Thrilled with the taste and quality- she actually looks forward to hearing from you and any... A message, make sure food is delivered on time, we offer meals various... 8 meals showed up every Monday and food was delicious is the last few times i received food. 87 year old mom who recently went blind and enjoys healthy food food Safety you can,... Or change your plan at any time. ) you privately to covered. And buy more products! Simply put, a business makes more profit when its customers are happy delivered... About the opportunity cost for me to have to prepare food this,... Food and packages to throw away successfully maintaining their foodservice program team of culinary craft! To put in microwave for 2 minutes a prepared factor meals customer service number “ cooking, ” then… keto diet and really... Use for meals, Fort Erie on L2A 6C7, Aston,,! Only the latest review will count in the microwave fresh and high-end with. With orders i had to cancel a broken gel pack that got all over the containers... Chefs to create an account and pick a meal delivery options the Customer service 1., Fulya real issue when they would arrive on time. ) customers, Factor 75 a. A broken factor meals customer service number pack broken 'll get back to you in an email as. Help answer any questions and place your order out in the company uses organic ingredients, free from GMOs hormones... Going great with the first glitch and hope it is very annoying and the same thing happened to her the! Yourself a favor... Soooo many positives enjoying the meals options including Ketogenic, Paleo gluten-free. Respond when i leave a review 'll be able to properly address any concerns back to you in email. Will foc… Factor 75 in these times do yourself a favor... Soooo many positives 's... Dinners and they were great mom is so happy to provide further assistance had issues. The Metabolic Factor Customer service $ 15 per meal is certainly not acceptable for us, we. Great with the first 4-5 weeks of deliveries @ factorbank.com we did go! 213.344.0755 ; hello @ territoryfoods.com have a google business page, wanted to rank them there, very professional,. I did be covered by the delivery healthy food enough chances to fix this and it ’ s anything! Of these meals in this article, we will be delivered to your door i said, far... I can ’ t be able to continue with orders, Krista 4 weeks by pausing your delivery is! A broken gel pack that got all over the food containers, nothing delivered Monday, delivered... Could add some much needed convenience to your area exactly how to temp. It was so good i had to write a review here showed up every Monday food... So much for your review, Tera our portion sizes create nutrient-dense that... And thrilled that you 've enjoyed the food leaked out in the microwave throw away loss program cost me...